EGARAGI Privacy Policy Effective Date: 30-06-2025 Scan Tech General Trading LLC (“EGARAGI”, “we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (www.egaragi.com), mobile application (“App”), and any related services (collectively, the “Services”). By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.
EGARAGI Privacy Policy
We may collect the following types of personal information: a. Information You Provide Directly ● Full name ● Phone number ● Email address ● Emirates ID or Passport copy (for verification) ● Trade license and company details (for Sellers) ● Address and location information ● Vehicle-related documents and photos ● Bank or payment details (for refunds and settlements) b. Automatically Collected Information ● IP address and device identifiers ● Usage and interaction data ● Location data (if permitted) ● Browser type, operating system, and language settings
1. Information We Collect
We use your personal information for the following purposes: ● To register and verify your account ● To enable participation in vehicle auctions (online and offline) ● To process payments, deposits, and refunds ● To communicate with you about your account, bidding status, purchases, or support queries ● To issue invoices on behalf of Sellers ● To comply with legal obligations under UAE law ● To improve our platform functionality, performance, and security ● For marketing and promotional purposes (only with your consent)
2. How We Use Your Information
We do not sell or rent your personal data. However, we may share your information with: ● Third-party service providers (e.g., payment gateways, verification services, logistics providers) for the purpose of providing our Services ● Government authorities, regulators, or law enforcement agencies, if required under applicable laws or court orders ● Sellers or Buyers, where necessary to complete a transaction (e.g., title transfer, invoicing) ● Business partners for joint promotions, but only with your consent
3. Sharing of Information
We use industry-standard security measures to protect your data: ● SSL encryption for data transmission ● Secure storage on protected servers ● Access controls and role-based restrictions ● Periodic security audits and monitoring Despite our best efforts, no system is 100% secure. You are responsible for maintaining the confidentiality of your login credentials.
4. Data Security
We retain your data only as long as necessary: ● For active accounts and transaction history ● To comply with regulatory and legal obligations (e.g., tax, invoicing) ● For internal analysis and audit purposes You may request deletion of your account, subject to legal record-keeping requirements.
5. Data Retention
Subject to applicable laws, you may have the following rights:
● Access the personal data we hold about you ● Request correction or update of your personal data ● Request deletion of your data (if not required by law) ● Withdraw your consent for marketing communications To exercise these rights, email us at: privacy@egaragi.com
6. Your Rights
EGARAGI uses cookies and similar technologies to: ● Analyze user behavior and site performance ● Personalize your experience ● Remember your login and preferences You may choose to disable cookies via your browser settings, but this may affect the functionality of the Services.
7. Cookies and Tracking Technologies
Our Services are intended for users aged 21 years and above. We do not knowingly collect data from anyone under the age of 18. If you believe we have unintentionally collected such data, contact us to request deletion.
8. Children’s Privacy
While our servers are primarily hosted within the UAE, your data may be processed or stored in other jurisdictions where our partners operate. We ensure appropriate safeguards are in place to protect your information.
9. International Data Transfers
EGARAGI reserves the right to update or modify this Privacy Policy at any time. When we do, we will: ● Post the updated version on our website and app ● Notify you by email or app notification if the changes are material Your continued use of the Services after any changes means you accept the updated policy.
10. Changes to This Policy
For any queries related to these Terms: 📞 Support Line: 800-GARAGI (800-427244) 📧 Email: support@egaragi.com